Before you call Tech Support

This might b helpful for some folks to run through this before making the tech support phone call. http://blog.crankingwidgets.com/2008/04/21/get-fantastic-tech-support/
One note that really hits home with me is the point about lying. That one drives me nuts. If it is somehting that you may have done that is relevent. Please let me know. Anyway, I hope this might help someone out. Enjoy.

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