
More on my rants about PC support and I want to bring up the Popular chains that are at the electronics stores. Are they any good. I thing that most of the management probably want there techs to just plow through the problems as quick as possible. Most of the time, I hear over and over about the technicians just want to reformat the system or do a system restore. Too many times, I believe that only a few know what they are doing. The rest give up after about 20 minutes because they either don't know what to do about the problem or just give up. I don;t know what the statistics are for data lost doing this process, but it's got to be outrageous. Most people don't know if that's fair or not. I wonder if some of the big repair chains management instruct their employees to try to sell more gear instead of doing the repair. Here's another video that should raise your awareness.
